1. Disclaimer
 

This Risk Disclosure Statement (“Statement”) outlines certain material risks associated with the services provided by Diment VA Exchange Services DMCC (“DVA”, “we”, “us”, or “our”) in connection with Virtual Assets.
 

This Statement is provided for general informational purposes only and does not purport to disclose or explain all risks or significant aspects of engaging in Virtual Asset transactions.
 

Clients should carefully consider whether dealing in Virtual Assets is appropriate in light of their:
 

• financial resources

• investment objectives

• experience and knowledge

• risk tolerance

• regulatory eligibility
   

Nothing contained in this Statement constitutes financial, investment, tax, legal or other professional advice.
 

2. Nature of Virtual Assets
 

Virtual Assets are not legal tender and are generally not backed by any government, central bank, or guaranteed underlying asset.

Their value is influenced by market demand, technological developments, network adoption, liquidity conditions, and regulatory developments. Virtual Assets may experience extreme price volatility and may lose part or all of their value.

There is no assurance that a Virtual Asset accepted as payment, investment or store of value today will continue to be accepted or supported in the future.
 

3. Nature of DVA Services
 

DVA operates as a regulated Virtual Asset Broker-Dealer and facilitates transactions between clients and liquidity providers, counterparties, trading venues, custodians and banking partners. DVA does not operate as a fiduciary, discretionary investment manager, or portfolio advisor and does not provide personalised investment advice. Execution of transactions is dependent on factors including market conditions, liquidity availability, banking infrastructure, blockchain networks and third-party service providers.
 

Accordingly, DVA does not guarantee:
 

• execution at any specific price

• availability or depth of liquidity

• timing of settlement or transfer

• continuous availability of any Virtual Asset or service
   

Transactions may be delayed, partially executed, repriced or cancelled in certain market or operational conditions.
 

4. Market and Liquidity Risk
 

Virtual Asset markets may be highly fragmented, thinly traded, and subject to rapid price movements driven by speculation, market sentiment, technological developments, macroeconomic factors or regulatory announcements.
 

During periods of reduced liquidity, clients may:
 

• be unable to execute transactions

• experience significant price slippage

• receive partial execution

• be unable to liquidate positions
   

Virtual Asset markets operate continuously, and price movements may occur outside normal business hours, potentially limiting a client’s ability to respond in a timely manner.
 

5. Technology and Network Risk
 

Transactions involving Virtual Assets rely on distributed ledger technologies, blockchain networks, smart contracts and third-party infrastructure.

Risks include:
 

• irreversible transactions

• network congestion or outages

• protocol vulnerabilities or forks

• software defects or bugs

• cybersecurity incidents
   

Errors such as transmitting assets to an incorrect wallet address, interacting with compromised smart contracts or relying on unsupported blockchain networks may result in permanent loss of assets.
 

6. Custody, Safeguarding and Counterparty Risk
 

Client assets and balances may be held with regulated custodians, liquidity providers, banking partners or other infrastructure providers.

Although DVA undertakes due diligence on such providers, DVA does not control their operations and cannot eliminate associated risks. In the event of insolvency, operational failure, cyber incident, regulatory action or misconduct affecting such third parties, clients may experience delays, partial recovery or loss of assets. Where assets are held in omnibus arrangements, any shortfall may be shared proportionately among affected clients.

Client assets are not deposits and are not protected by any governmental deposit protection or compensation scheme.
 

7. Stablecoin and Issuer Risk
 

Certain Virtual Assets, including fiat-referenced stablecoins, depend on the financial condition, governance and reserve management practices of their issuers.
 

Risks include:
 

• loss of peg to the referenced fiat currency

• suspension or restriction of redemption

• regulatory intervention affecting issuance or circulation

• operational or custodial failures at the issuer level
   

Such events may significantly impact liquidity, pricing or transferability.
 

8. Third-Party and Operational Risk
 

DVA relies on a range of third-party service providers, including custodians, liquidity providers, banking institutions, blockchain analytics providers, identity verification providers and technology infrastructure vendors.

​

Failures, outages, delays, errors or regulatory actions affecting such providers may impact:

​

• transaction execution

• settlement timing

• pricing

• asset availability

• service continuity
   

Operational disruptions, force majeure events or market infrastructure failures may result in suspension or limitation of services.

​

9. Conflicts of Interest Risk
 

DVA may earn fees, spreads or other economic benefits in connection with facilitating Virtual Asset transactions.

DVA may:
 

• route transactions through preferred liquidity channels

• act as principal or risk intermediary in certain transactions

• receive rebates or incentives from counterparties
   

While DVA maintains policies to manage conflicts of interest, such conflicts may not always be fully eliminated.
 

10. Financial Crime and Cybersecurity Risk
 

The digital nature of Virtual Assets increases exposure to financial crime, including fraud, phishing, identity theft, market manipulation and unauthorised account access.

​

Clients are responsible for maintaining the confidentiality and security of their:
 

• passwords

• authentication credentials

• wallet details

• transaction instructions
   

Failure to implement appropriate security measures may result in unauthorised transactions and loss of assets.

11. Public DLT Transparency Risk
 

Transactions in virtual assets may be recorded on distributed ledger technology (“DLT”) networks, including public blockchains, which are inherently transparent and, in many cases, immutable. As a result, details of such transactions (including wallet addresses, transaction amounts, timestamps, and related metadata) may be publicly visible and accessible to third parties, and may be capable of being linked, directly or indirectly, to a user’s identity through blockchain analytics or other means. Clients should be aware that, notwithstanding any confidentiality measures implemented by Diment VA Exchange Services DMCC (“DVA”), transactions conducted on public DLT networks may not be private, may be permanently recorded, and may be subject to ongoing monitoring, tracing, or analysis by regulators, law enforcement, and other third parties.
 

12. Regulatory and Legal Risk
 

Virtual Asset markets are subject to evolving regulatory frameworks within the United Arab Emirates and internationally.

Regulatory developments may:
 

• restrict or prohibit certain activities

• affect the availability or transferability of specific Virtual Assets

• impose additional compliance obligations or costs

• result in suspension or termination of services
   

Clients remain responsible for ensuring compliance with applicable laws, including tax and reporting obligations, in their relevant jurisdictions.
 

13. Third-Party Relationships
 

DVA relies on a number of regulated and specialist third-party service providers to support its operations, including liquidity providers, custodians, compliance technology providers, and banking partners. These third parties are subject to due diligence and ongoing monitoring to ensure they meet DVA’s regulatory, operational, and risk management standards. Where client assets or transactions involve third-party providers, DVA ensures that appropriate contractual, operational, and compliance safeguards are in place.
 

14. Whistleblowing
 

DVA maintains a whistleblowing framework that enables employees, partners, and relevant stakeholders to report concerns relating to misconduct, regulatory breaches, or unethical behaviour in a confidential manner. Reports may be made through designated internal channels and are handled independently by appropriate control functions. DVA prohibits retaliation against any individual who raises a concern in good faith and ensures that all matters are reviewed and addressed in accordance with applicable laws and internal policies.
 

15. Acknowledgement

​

By engaging DVA’s services, the client acknowledges that:

​

• Virtual Asset transactions involve substantial risk

• losses may exceed expectations

• risks described in this Statement are not exhaustive

• decisions are made independently and at the client’s sole discretion

• DVA does not guarantee performance, liquidity, execution or returns
   

16. Enquiries
 

For any questions regarding this Risk Disclosure Statement, please contact: support@dvaex.io

Names of responsible individuals:

 

CEO Mahsood Malik (LinkedIn)

COO Alexander Behrendt (LinkedIn)
CO/MLRO Irfan Nadim (LinkedIn)
Head of Legal Abdullah Al Nasser (LinkedIn)